_edited.png)
Shipments and returns
Deliveries
Happy with your purchase? Great!
If not, don't worry! You can easily return or exchange any item within 14 days of receiving it, provided it's unused, undamaged, and in its original packaging.
A refund will be submitted within 48 hours of getting the product.
Returning an item:
-
Contact us By Email: at cobalt.decor1@gmail.com with your order number, details of the item you'd like to return, and the reason for return.
-
Choose your return method:
-
Schedule a drop-off at our location: (Note: We are not a traditional retail store.) Please contact us to arrange a time.
-
Send by delivery (customer responsible for shipping cost): Address: Yaakov Rabienu Tam 14, Tel Aviv.
-
Refunds:
-
Refunds will be processed within 14 days of receiving your returned item and issued to your original payment method.
-
Please note that shipping fees are non-refundable.
Exchanges:
Simply follow the return process above and indicate that you want to exchange your item for another. We'll contact you to complete the process.
Important:
-
Exchanges are not available after 30 days of purchase.
-
For further inquiries,
-
please contact us at 0584197419 or cobalt.decor1@gmail.com.
Returning products purchased in the store
Happy with your purchase? Great!
If not, don't worry! You can easily return or exchange any item within 14 days of receiving it, provided it's unused, undamaged, and in its original packaging.
A refund will be submitted within 48 hours of getting the product.
Returning an item:
-
Contact us By Email: at cobalt.decor1@gmail.com with your order number, details of the item you'd like to return, and the reason for return.
-
Choose your return method:
-
Schedule a drop-off at our location: (Note: We are not a traditional retail store.) Please contact us to arrange a time.
-
Send by delivery (customer responsible for shipping cost): Address: Yaakov Rabienu Tam 14, Tel Aviv.
-
Refunds:
-
Refunds will be processed within 14 days of receiving your returned item and issued to your original payment method.
-
Please note that shipping fees are non-refundable.
Exchanges:
Simply follow the return process above and indicate that you want to exchange your item for another. We'll contact you to complete the process.
Important:
-
Exchanges are not available after 30 days of purchase.
-
For further inquiries,
-
please contact us at 0584197419 or cobalt.decor1@gmail.com.